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Q With all that said, what is the price for the protein energy ball making machine, fruit bar machine, chocolate bar making machine, and other snack food line?
A As the top manufacturer and expert for the protein energy ball machine, our protein ball making machine price will be most competitive and reasonable. For knowing the energy ball making machine price, please contact us immediately for the latest promotions and prices!
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Q How to order the energy bite making machine, date bar making machine, food encrusting machines?
A After customer confirming the order, We will officially draw customer a formal proforma invoice with detailed protein ball machine information, trade terms and our bank information. Customer can choose bank transfer, credit card or other ways to arrange the 30% down payment.
After receiving customer's down payment, we will inform customer and officially start the order to manufacture the protein ball machine.
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Q What is your payment term for these food processing machines?
A Our payment term is 30% deposit as down payment, Rest 70% paid before shipment.
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Q What is the transportation for this chocolate truffle equipment, protein bar making machine, automatic encrusting machine, cereal bar machine, chocolate coating machine, flow wrapping machine, puffed pastry production line, bread production line, ultrasonic cake cutter?
A We have shipping and plane for customer to choose for the transportation. The chocolate truffle equipment is not big size, if customer in a rush, he can consider the transportation by air. We can arrange here if customer has no agent.
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Q What is the packing material for the energy bite maker, chocolate protein bar making machine, automatic encrusting machine, cereal bar machine, chocolate enrober, flow wrapping machine, puffed pastry production line, bread production line, ultrasonic cake cutter?
A The chocolate truffle maker uses strong export standard wooden box,fumigation free.
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Q What is your delivery time for the energy ball forming machine, protein bar making machine, automatic encrusting machine, cereal bar machine, chocolate enrober, flow wrapping machine, puffed pastry production line, bread production line, ultrasonic cake cutter machine?
A We have the chocolate ball forming machine stock, we can delivery in a week for customer.
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Q Which countries have you sold this energy ball forming machine, protein bar making machine, autoamtic encrusting machine, cereal bar machine, chocolate enrober, flow wrapping machine, puffed pastry production line, bread production line, ultrasonic cake cutter to?
A Our biggest market is USA, UK, Australia, India, Middle east. Our protein ball machine australia is sold very well for making protein ball and bliss ball. The protein ball rolling machine australia can make both protein ball and protein bar products. Our chocolate truffle making machine is sold well in europe and The South America, especially in UK and Chile. Our date ball making machine is sold well in Middle east, especially in Dubai.
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Q Do you have any certifications for the energy ball maker machine?
A For the energy ball maker machine, we have CE certification.
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Q Does these food machines need installation and training?
A Our engineer is always available for installation if customer requires; As the food machine is small size, its complete packed and sent to customer, so no installation is needed; also the chocolate ball making machine is full automatic control by PLC with touch screen, which makes it easy to operate by operating numbers on screen, We have detailed instruction and operation videos for customer training; lastly, we have service team supporting on line service.
If customer requires our installation and commissioning service, we will arrange visa applying and schedule engineer.
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Q What is your warranty for your machine? What if the ball machine or chocolate bar making machine broken?
A For the energy ball line, protein bar line, bread line, chooclate enrober, flow packing machine, Our warranty is 12 months, life time service.
We will responsible for machine maintenance without charge during the warranty period if machine issue caused on our side. After the warranty period, We still keep our service, we only charge customer cost price for damaged parts, and send customer the spare parts by air as soon as possible.
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Q Do you have spare parts for this energy bites roller machine, how often to change it?
A One set of spare parts will be sent together with the energy bites machine ,protein bar extuding machine, chocolate enrober, autoamtic encrusitng mahicnes. The spare parts include the maintenance box, sealing rings, extra nozzles, etc.
Our food machines have good durability in quality, there is no need to change the spare parts as long as they are not broken.
If customer requires extra spare parts for the energy bites roller in future, we can send customer directly by air within 3 days.
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Q Can the energy ball making machine /protein bar extruding machine voltage be customized, for example 380V?
A The protein ball roller machine voltage can be customized for 380V or 110V. We can add transformer for customer. The protein ball forming machine can also be customized for 220V, three phase. Our protein ball maker machine standard voltage is 220V, single phase.
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Q What if the food making machine can't make my food after testing? Can we refund?
A If our food mahine making machine can't do customer's materials after testing, we agree a fully refund.
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Q Can we test the energy ball machine before purchase? How do we test?
A Customers are always welcome to test our food machines. Normally there are two ways for customer to test our protein ball, protein bar, energy bar machine, autoamtic encrusting machine, chocolate enrobers.
Making machine: 1.Customer visits us in person or entrust a third party to visit us for testing. 2.Customer sends us their raw materials and formula, we test for customer.
Customer can choose the most convenient way they want. For some customer who are not convenient to send us the materials, we can help purchasing the materials locally.
